We want you to know that your spa treatments are reserved especially for you so you can have an amazing experience each time you visit. We value your business and ask that you respect the spa’s scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance.
Any cancellations with less than 24 hours of notice are subject to a cancellation fee amounting to 50% of the cost of the scheduled service. Clients who miss (no show) their appointments without giving any prior notification will be charged in full for the scheduled service.
Any scheduled service over $200 will require a 50% deposit and the remaining 50% shall be paid when services are rendered.
All services require a credit card or gift certificate number to guarantee your reservation so please have your credit card/ or gift certificate ready when booking, guests may choose their method of payment upon checkout.
A 20% gratuity will be added to all packages over $150 that is reserved by Credit Card.
When you schedule your appointment with us, you are agreeing to these policies.
Thank you for your understanding,
Management
